Internet and Online Scams

After sending their money, consumers say they’ve received an item that is less valuable than promised, or, worse yet, nothing at all. If you participate in online auctions, particularly for a valuable item, check out the seller and insist on paying with a credit card or using an escrow service.

2. Internet Access Providers

Consumers say they’ve been "trapped" into long-term contracts for Internet access or another web service, with big penalties for cancellation or early termination. If a check arrives at your home or business, read both sides carefully and look inside the envelope to find the conditions you’re agreeing to if you cash the check. Read your phone bill carefully for unexpected or unauthorized charges.

3. Web Cramming

You are offered a free custom-designed website for a 30-day trial period, with no obligation to continue. Consumers say they’ve been charged on their telephone bills or received a separate invoice, even if they never accepted the offer or agreed to continue the service after the trial period. Review your telephone bills and challenge any charges you don’t recognize.

4. Travel and Vacation

You are offered a luxurious trip with lots of "extras" at a bargain-basement price. Consumers say some companies deliver lower-quality accommodations and services than they’ve advertised or no trip at all. Others have been hit with hidden charges or additional requirements after they’ve paid. Get references on any travel company you’re planning to do business with. Then, get details of the trip in writing, including the cancellation policy, before signing on.

5. Investments

You are told you can make an initial investment in a day trading system or service and you’ll quickly realize huge returns. Check out the promoter with state and federal securities and commodities regulators, and talk to other people who invested through the program to find out what level of risk you’re assuming.